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16-29 of 29 results
CBR Thought Leaders Series: Beyond IT performance -- measuring true IT effectiveness
15 December 2008 | By CBR Staff Writer
Why do traditional IT performance measures fail to tell managers what their real IT capability is – or how IT is serving business goals? Richard Williams and Gordon Miller of Procertis, an independent consultancy and Intellectual Property development company focussed on IT and business inter-relationships, investigate.
Services > IT Services > Features
Raiffeisen International opts to outsource core systems development
05 December 2008 | By CBR Staff Writer
Misys, in partnership with HCL, is to provide Austria's Raiffeisen International with outsourced resources to support core system development. Raiffeisen International is not the first financial institution to outsource core systems development, and Datamonitor believes its decision makes sense in light of market conditions. However, it remains to be seen quite how successful the strategy will be.
Services > IT Services > Features
Service providers target the untapped SME green IT market
21 November 2008 | By CBR Staff Writer
The first green IT certification program for managed service providers has been launched by industry standards group MSPAlliance, offering greater incentive to exploit the largely untapped green IT market among small and mid-sized enterprises. Given the size of the commercial opportunity, service providers are unlikely to be the only companies to benefit from the growing importance of green IT.
Services > IT Services > Features
Convergys integrates Dynamic Decisioning Solution with Intervoice acquisitions
21 November 2008 | By CBR Staff Writer
Following much speculation on how precisely Convergys, known mostly as a services firm, would incorporate solutions provider Intervoice, the company has announced its intention to use its proprietary Dynamic Decisioning Solution engine as the crux of its integration of Intervoice's product portfolio.
Services > IT Services > Features
Can Spain balance quality and costs for offshore success?
21 November 2008 | By CBR Staff Writer
An association of consulting companies in Spain is attempting to sell the country as an IT services destination, building on its strong domestic market, as well as citing the high-level skills of its tech workforce and its capacity for further expansion into export markets. However, given the economic climate, Spain could struggle to compete with low-cost offshore locations.
Services > IT Services > Features
Will Obama bring Change(.gov) we can believe in?
20 November 2008 | By CBR Staff Writer
The election of Barack Obama to the US presidency will no doubt have implications for federal IT. Yet just how widespread they will be remains to be seen. Despite Obama's remarkable success in leveraging technology during the election, running an election campaign is not the same as running a government, and it is much easier to make a campaign promises than to actually deliver on them.
Services > IT Services > Features
Has the downturn hit the IT industry?
03 November 2008 | By Jason Stamper
How are technology firms fairing as the crisis of confidence in the financial sector begins to ripple through the rest of the economy?
Services > IT Services > Features
Engaging Citizens: Accenture's Institute for Public Service Value
22 October 2008 | By CBR Staff Writer
Accenture is conducting focus groups on citizens' expectations of public services in cities around the world, as part of its Global Cities Forum. The work reflects particularly well on Accenture, establishing itself as a thought leader, adding value for its customers and demonstrating its commitment to public services. However, going forward, Accenture should consider focusing on emerging markets.
Services > IT Services > Features
Indian outsourcers on acquisition trail again
20 October 2008 | By CBR Staff Writer
Last week it was announced that India-based outsourcing provider Tata Consultancy Services has acquired Citigroup Global Services Limited, the captive business process outsourcing arm of Citigroup. Butler Group believes that this is another important milestone in the rise of the top Indian business process outsourcing vendors and that it is only a matter of time before new deals are announced.
Services > IT Services > Features
IBM's Project Big Green moves beyond the datacenter
17 October 2008 | By CBR Staff Writer
IBM's Project Big Green aims to apply a green IT approach throughout the organization, utilizing opportunities in infrastructure optimization, knowledge-worker productivity and middleware. The green IT debate so far has focused on datacenter issues, and IBM must demonstrate positive trial results affecting not only infrastructure savings, but success in tackling real environmental challenges.
Services > IT Services > Features
Understanding uncertain times for IT vendors and the US insurance industry
15 October 2008 | By CBR Staff Writer
The insurance industry is facing difficult times but the sector is not undergoing a systemic crisis, due to regulations and sound portfolio management by the majority of players. IT budgets should be more stable than those in the banking sector, with neither robust spending or dramatic budget cuts likely to materialize, and spending priorities shifting toward risk management and compliance.
Services > IT Services > Features
Enterprise architecture must take a leadership role in IT strategy and service delivery
10 October 2008 | By CBR Staff Writer
The growing dislocation between business requirements and IT deliverables is directly impacting enterprises' ability to make quick, accurate decisions. Furthermore, the rift is causing slow implementation of IT strategy. However, the adoption of an end-to-end architectural approach and the development of an enterprise model can help with IT strategy planning and execution.
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Infosys has made an offer for Axon but a bidding war seems increasingly likely
24 September 2008 | By CBR Staff Writer
Infosys has tabled an offer of 600 pence per share for UK-based Axon Group. The offer price is relatively low for a company which is felt to have significant potential for future growth. Other vendors could therefore be tempted to outbid Infosys, although the Indian giant has a significant amount of cash available to fund a higher bid, if necessary.
Services > IT Services > Features
Dealing with the 2.0 enterprise
11 February 2008 | By CBR Staff Writer
The Secure Enterprise 2.0 Forum has been launched to promote the secure use of Web 2.0 in business environments. The start point for addressing 2.0 enterprise issues must involve gaining a proper understanding of what Web 2.0 tools and products are present in the enterprise, and what impact they may have on existing IT rules and usage policies.
Services > IT Services > Features
16-29 of 29 results