Will provide all service desk and desk side support to MGM Resorts International's employees
Affiliated Computer Services (ACS), a Xerox Company, has signed a $200m, five-year agreement with MGM Resorts International to provide managed information technology (IT) services.
Under the agreement, ACS will perform all service desk and desk side support to MGM Resorts International's employees; manage and continually update company's IT equipment; manage the IT purchasing needs and store vital data.
In addition, ACS will establish a locally-based Center of Excellence in Las Vegas, which will be dedicated to applying the new technological innovation to support MGM Resorts International by using best practices that have been successful in other industries.
ACS IT outsourcing solutions executive vice-president and group president Derrell James said their clients benefit from the continual investment they make developing secure and reliable IT systems.
"We've established deep expertise in serving the unique business needs of the hospitality industry and are well-positioned to continue growing our presence in the market," James said.